right legislation FROM Romania, article 9 para. 1 of Orderly Government no. 34 of June 12, 2014 regarding rights CONSUMER in the within the contracts COMPLETED with professionals, you have the right to yourself withdraw from the contracts COMPLETED TO distance, free A accuracy the reasons, in the period of 14 calendar days TO their reception and free A support other costs than the direct costs of returning the products.

terms and conditions to return the products

If you wish to withdraw from the Contract after the products have been delivered, you must request this fact in writing, completing the return form on this page according to the instructions and clearly specifying which products you wish to return, but no later than 14 days from their receipt. Forms completed after this period are not valid. A Casello Wood operator will contact you to establish the details related to the return of the products within 3 working days from the moment of registration.

Return Form

Products must be returned in the the state of product new and TOGETHER of all the accessories related, the original documents, in the their original packaging. In the EVENT in the missing product elements, hardware, Corners of protection or goods do not have were packed in the same mode in the which have were shipped, SELLER may be refuse product return.

yourself RECOMMEND that on period for 14 days in the which yourself you can exercise the right to withdraw from the contract, to not DISPOSE the original packaging, the documents ACCOMPANYING the product, the foil or the elements of protection of the elements of furniture.

yourself BRING TO aware that in the quality of consumer YOU responsible for diminishing the value of the products ARISING from their manipulation. simultaneously will BRING TO aware that the returned product must to SATISFIED conditions in order to TO be put back in the sale that and product new, being vital present original packaging and of the elements of safety and protection of the product such as and of the documents that ACCOMPANYING this product.

After Download and completing the return form (link of May up) in the legal term, it follows to CHARGE this form on website and in the this 14 day period in the quality of consumer you have BOUND that on NEAR product packaging in the same mode in the which was this received, to ship the product by anything carry TO service unit a seller placed in the town The edge Lungeni str. no. 37A Jud. Suceava

Cassello Wood not support the cost of transportation in the in the case of product returns, following that this to be borne by consumer. Return form loaded on website must be listed and to accompany the product following to be DISPLAYS on the parcel packaging. In the this form must be specified NUMBER of packages that RETURNING and their weight for that SELLER to CAN check it out if returned products have same characteristics that the vandal. For that back to be accepted is required that products to OR TOGETHER of the return form in the which to be specified NUMBER of packages related return, this form to be signed and of by carry and to OR follow of a copy of the invoice sale of the products.

Filling out the form is vital for that BOTH consumer How and SELLER to OR exonerate of liability on term the transport of products. In the TIME reception photos will be taken of the products sent that and back and it follows to sign delivery - receiving the return form with the carrier attached parcels. Lack form prevent carrying out the return procedure.

Are excepted by TO exercising the right to return the products made after the specifications and instructions BUYER, the products that are part of an ensemble and not CAN be, by the nature them, separated from the other elements COMPONENTS and any products what appear that being executed TO command.

products made up conformable instructions customer / specially configured products do not CAN be returned.

Careful! Not GET of REPLACE free of charge of the landmark destroyed from Cause ATTACHMENT POOR with sketch assembly.

Before of a fill FORM ENSURE that that benchmark did not suffer DAMAGES caused by you. (melamine destroyed FROM Cause the nails minted defective, the mirror Sparta FROM Cause the use of some screws non-compliant, plate on the back of the product. )

complaints must be reported in the maximum 5 days WORKING of TO receiving the product.

The delivery time of repairs is 14 working days.